Frequently Asked Questions
Everything you need to know about corporate gifting with LulleVibes
Where do you ship to?
We ship worldwide! No matter where your clients or business partners are located, we've got you covered. Our global shipping ensures that your corporate gifts can reach any destination, helping you make a lasting impression anywhere in the world.
How long does domestic and international shipping take?
Domestic shipping to Germany will take 1-2 business days, 3-7 business days to Europe and 10-14 business days to the rest of the world. Some destinations have longer delivery times of up to 20+ business days.
How many trees were planted for my order?
1 tree for 1 gift! We plant one tree on behalf of our customers for every product ordered. In order to facilitate the tracking of your ESG KPIs in your company you will receive a sustainability report as well as a digital planting certificate by e-mail after your order has been processed for delivery. In the e-mail you will find more information on our tree-planting partners. Please check your inbox (including spam and junk folders) for the e-mail and the certificate.
Do I have to provide the logo/designs for the custom products?
If you wish to have a specific logo or design printed on the products, you can certainly send us the files. However, we also provide a variety of customizing options already included in our proposal. This way, you have the flexibility to choose the best option that fits your needs.
How long is the production process?
The production process duration depends on the specific product and the size of your order. Typically, it can take anywhere from 3-4 business days up to 28 business days (for large orders). Our main goal is to ensure a timely delivery while maintaining the highest quality standards for all our products.
What are the customization options?
Our customization options vary depending on the type of product you choose. We offer a range of techniques to personalize your items, including:
- Laser Engraving: For intricate and durable designs on various materials.
- Embroidery: Ideal for textiles like hats, shirts, and bags.
- Digital Printing: Provides vibrant, detailed images on a wide range of surfaces.
- Textile Printing: Ensures vivid and permanent designs on fabric items.
We also offer additional customization methods tailored to different materials and products. For more information or to discuss your specific needs, please contact us at hello@lullevibes.com.
How can I place an order with LulleVibes?
To place an order with LulleVibes, email us at hello@lullevibes.com and tell us about your needs. If you need gift ideas and haven't decided on a specific product yet, let us know, and we’ll be happy to help. After understanding your requirements, we will send you a proposal with a couple of design options to choose from. Send us your vectorized logo or design file, if still needed. After your final confirmation, we will begin the production process. Our team will support you throughout the entire process to ensure you get the perfect customized product.
How long does it take to receive a quote after contacting the team?
We understand the importance of a timely response. Typically, you can expect to receive a quote within 24 hours of contacting our team. Along with the quote, we will provide a few design options showcasing your logo in your corporate colors on the selected products, ensuring you have a clear vision of the final result.
Is there a minimum order quantity (MOQ) for the products?
Yes, we have a minimum order quantity (MOQ) for our products to ensure cost-effectiveness and efficient manufacturing. This allows us to maintain our high-quality standards and offer competitive pricing. The MOQ varies based on the product's complexity and the materials used.
What are the shipping costs associated with my order?
Shipping costs for your order depend on several factors, including the number of products ordered, the destination, and the number of destination addresses involved. These variables can significantly influence the total shipping cost, so each order is calculated individually to provide the most accurate and fair pricing.
The event went really well, and the trophies looked fantastic at the award ceremony.
Thanks a lot for your help.
Thank you very much for your support and the uncomplicated cooperation. I found your flexibility and commitment to be professional and have passed this experience on to our client. The processing and the service is noticeably capitalised with you. The order went smoothly and we were able to rely on you quickly and completely. Not only were you able to deliver on time, you also hurried by a few extra days. Thank you for that too. I wish you continued success!
Amazing!
I just wanted to say thank you for the gym towels, plantable paper and really thoughtful card. We love all the items, and we are excited to see the reception of these on the show floor tomorrow.
We were very satisfied and the towels were also very well received by our customers.
In conclusion, Lullevibes's sustainable corporate gift is a triumph, setting a new standard for corporate gifting practices. It not only reflects the company's commitment to sustainability but also catalyzes positive change. This thoughtful gesture not only impresses recipients but also resonates with the global call for businesses to embrace environmentally friendly practices. Kudos to Lullevibes for leading the way in merging corporate generosity with a genuine concern for our planet's well-being.
The best!
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